About this skill
Useful for ecommerce, SaaS, and community operations with short replies, detailed replies, escalation rules, and promise boundaries.
SupportSaaSTemplates
Support Macro Builder
Converts FAQs, policies, and tone rules into reusable support reply macros.
Developer
HAITIAN LIANG
Independent developer focused on agent workflows, research automation, and practical tool building. He turns repeatable work patterns into clear installable skills.
Install
Load your support policy, then ask the skill to generate macros by issue category.
Platforms
CodexClaude Code